If you’re new to selling on Amazon, and selling one-off items (i.e. items you’re sourcing from thrift stores and garage sales), and you’ve neglected to clear your “Inactive” inventory that you don’t plan to replenish, you may have had this happen to you.
In this edition of Amazon Seller Tips, we’re going to discuss the actions that you can take when a buyer buys and item that you don’t actually have anymore due to a glitch in the system, or even poor inventory management.
In the ‘ole world of amazon, there are a couple of things that can mean certain death for new sellers. One of those things can be too many cancelled orders. So, what are you supposed to do if you’ve sold an item that you don’t actually have to sell anymore? Well, here’s what I do..
Buy the item from another amazon seller and use your buyers address as the ship-to address. If you want to be really sneaky, you can even check the “This item is a gift” option so that there isn’t a packing slip or the other sellers information in the package.
You may lose a buck or two in the process, if you can’t find someone that’s selling it for cheaper, but a buck or two loss is significantly better than a ding to your Amazon Seller account in the form of a cancelled order.
If, for some reason, you are unable to get a replacement that way, you might even try hitting up a local store to source the item. If you have no luck there, and as a last resort, cancel the transaction.
How to prevent it from happening again
Periodically, go into your inventory tab and click on “Inactive”. This will bring up all the items that you have with a quantity of “0”. From there, use the check all box on the top and delist all of the items. This will delete them from your account and prevent amazon from selling them later on.
Thar she blows, folks. That’s how you avoid some negative impacts to your Amazon Seller Account when Amazon sells an item you don’t have anymore.
If you would like more Amazon Seller Tips, take a second and subscribe to my YouTube channel at ResaleRenegade. If you’re here from my YouTube channel, thank you for stopping by! 🙂 See you next time!